Frequently asked questions
When should I arrive?
We recommend arriving 15 minutes before your appointment time to wind down and get ready. Your nap session represents the maximum amount of time you’ll have in your private Nook, but you’re welcome to spend as much time as you want before or after to change, freshen up, or have some coffee in the lounge before taking on the rest of your day.
What if I need to cancel?
No need to lose sleep over it! You can cancel at least 3 hours in advance through our booking page. If it’s sooner than 3 hours, there will be a $10 cancellation fee — but you can always reschedule at no extra charge.
Tell me more about the Nook.
Uniquely designed for rest, each Nook is a perfectly private, quiet pod with the most comfortable bed imaginable (a Casper mattress, of course). All bedding is freshly laundered for each new dreamer.
The Nook also features:
- Auto-fading lights
- A pendant light for reading
- Sound absorbing back wall
- Ventilation for airflow
- A bedside shelf with outlets
What do I wear?
Come as you are! We’ll have Sleepy Jones pajamas for you to change into if you choose, or you can BYOPJ’s.
How clean will my Nook be?
Really clean. Each bed is stripped and made new with laundered bedding after every nap session, and constant airflow will keep the space feeling and smelling fresher than a hotel room.
What does my nap session include?
Every reservation includes complimentary refreshments, Sunday Riley skin products, a Hello toothbrush and toothpaste, and Sleepy Jones pj’s to wear during your session. Of course, you’ll also get 45 minutes in your own Casper Nook, a comfy space designed specifically for rest.
What if I fall asleep?
That’s great! The Nook is designed to help you wake up as naturally as possible, with the lights gradually turning on at the end of your session. Then, time for coffee...
Are there lockers?
Yes! You’ll get your own personal locker with an outlet inside, in case anything else needs to recharge while you do.
Who can use The Dreamery?
Anyone 18 or older can book a nap session or walk in to experience The Dreamery.
Can I buy Casper products at The Dreamery?
The Dreamery is solely for rest and relaxation. If you’re interested in buying the mattress, pillow, sheets, or other products, the Casper Sleep Shop is just around the corner on Broadway.